Alaska Collection Terms and Conditions

Book with Confidence

Our highest priority is the health and well-being of our guests and staff. The following Book with Confidence temporary changes to the cancellation policy are in effect for the 2020 season.

2020 Packages, Lodging & Attractions

• 3 days within arrival date, fully refundable 
• 2 to 0 days prior to arrival, non-refundable
• Some exceptions apply. Vendors with a stricter cancellation policy will prevail.

2020 Talkeetna Alaska Lodge in March

• 3 days or more prior to arrival date, fully refundable 
• 2 days or less, non-refundable

2020 Kenai Fjords Tours

• 3 days within tour date, fully refundable 
• 2 days or less, non-refundable
• Change policy: First change no charge, each subsequent charge will be subject to $15 per passenger change fee

Rates

Unless otherwise noted, all rates are per person based on double occupancy and subject to adjustments without notice. Taxes and other applicable fees are extra.

We specialize in creating custom tours. Discuss your desires with our experienced Travel Experts to create an itinerary that suits you best. Package prices may vary based on product availability and applicable discounts.

Payments

We accept major credit cards such as Visa, MasterCard, American Express or Discover. Reservations made within 45 days of arrival date must be paid in full. Late payments may result in releasing your reservation, and re-booking will then be subject to availability.

Packages: Packages: 30% due at time of booking if reserved over the phone with a travel specialist. Final payment is due 45 days out. Full payment is due at time of booking if reserved online.

Kenai Fjords Tours: Full payment at time of booking

Individual product booking (lodging or attraction): Full payment at time of booking

All funds in US dollars.

Payment schedule (amount due)

Full Payment is due at time of booking, except for vacation packages, which requires 30% deposit.

At 45 days: Final payment is due

Within 45 days: 100% of reservation total

Reservations made within 45 days of arrival date must be guaranteed with a major credit card immediately after receiving confirmation. Late payments may result in releasing your reservation, and re-booking will then be subject to availability.

A $50 per person change fee is applied to all changes to itineraries and subject to availability.

Standard Cancellation Fees

Our office must receive written notice to cancel your reservation (email, fax or letter). Cancellation fees are based on the date we receive your notice. Vendors with a stricter cancellation policy will prevail. For 2020 bookings please refer to our Book with Confidence policy above.

Packages, Lodging & Attractions

• From 60 to 46 days prior to arrival, forfeiture of deposit
• 45 to 0 days prior to arrival, non-refundable

Talkeetna Alaska Lodge in March

• 4 days or more prior to arrival date, fully refundable 
• 3 days or less, non-refundable

Kenai Fjords Tours

• 4 days within tour date, fully refundable 
• 3 days or less, non-refundable
• Change policy: First change no charge, each subsequent charge will be subject to $15 per passenger change fee

NOTE: Due to our abbreviated season and remote location, we strongly recommend you purchase travel insurance.

Travel Insurance

Life is full of uncertainties. Our remote locations and Alaska’s extremely short travel season make travel insurance a necessity.

The Alaska Collection strongly recommends purchasing travel insurance to cover any unforeseen circumstances that may interrupt your travel plans. 

Standard Reservation Changes

A fee of $50 per person, is applied for changes made less than 45 days before your booked date.

Kenai Fjords Tours only: Your first change is free, additional changes are $15/person

Baggage

To ensure you have an enjoyable trip, we suggest traveling light and with soft luggage. Although there is no limit for most hotels, Denali Backcountry Lodge and Kenai Fjords Wilderness Lodge enforce a luggage limit of one soft-sided bag (35lbs max) and one carry-on per person. Storage for lodge guests with excess bags is available at Denali Cabins and Kenai Fjords Tours at no charge. For other facilities, tours or activities, please check with our travel experts.

Disclaimer of Liability

The Alaska Collection reserves the right to make changes and alterations to your trip as necessary for safety and proper handling of your trip. We spare no effort to ensure a safe trip; however, outdoor activities of this nature are not entirely “risk free.” We cannot assume the responsibility for injury to participants, personal belongings, or for time or expense incurred.

We are not responsible for cost of delays resulting from weather, road construction or acts of God. Upon advancement of deposit, the depositor agrees to be bound by all of the above stated terms and conditions.