Terms and Conditions

Below are the standard terms & conditions for all Alaska Collection reservations. Before you book with us, please review these completely. Should you have any questions, please feel free to ask your representative.
We accept cheques and major credit cards such as Visa, MasterCard, American Express or Discover in US dollars. Reservations made within 45 days of arrival date must be guaranteed with a major credit card immediately after receiving confirmation. Late payments may result in releasing your reservation, and re-booking will then be subject to availability.

Kenai Fjord Tours Bookings Only:
Payment/Deposit: (amount due)
At the time of booking: 50% deposit
At 30 days: Final payment is due
 
 
All Alaska Collection Lodging & Packages:
Payment/Deposit: (amount due)
At the time of booking: 50% deposit
At 45 days: Final payment is due
 

Note: A $50 per person change fee is applied to all changes to itineraries and subject to availability.

Written cancellation notice must be received by our office to cancel a reservation (via email, fax or letter). Cancellation fees are based on the date when cancellation notice is received. Vendors with a stricter cancellation policy will prevail.
 
Due to an abbreviated season and our remote location, we strongly recommend purchasing travel insurance. 
 
Kenai Fjord Tours Cancellation Fees:
• 31 days or more prior to arrival: No Penalty.
• 30-16 days prior to travel: 10% cancellation fee.
• 15 days or less prior to travel:  Nonrefundable.
 
All Alaska Collection Lodging & Packages Cancellation Fees:
• 60 days or more prior to arrival: $100 per person
• 59-46 days prior to arrival: Forfeiture 50% of package price
• 45 days or less prior to arrival: Forfeiture 100% of package price
 
A fee of $50 per person, per change is applied to changes on confirmed itineraries and is subject to availability.

Please note: Any changes will be limited to the policies and charges set by our service partners and will be applied to your account. If a documentation package has been sent prior to changes, a surcharge will apply to your account.
Life is full of uncertainties. Our remote locations and the extremely short season of Alaska make travel insurance a necessity.

We proudly offer Travel Guard Choice Plus Travel Insurance & Global Assistance. For full terms and details for travel insurance coverage, please ask our travel experts.
The Alaska Collection reserves the right to make changes and alterations to your trip as necessary for safety and proper handling of your trip. We spare no effort to ensure a safe trip; however, outdoor activities of this nature are not entirely “risk free.” We cannot assume the responsibility for injury to participants, personal belongings, or for time or expense incurred. We are not responsible for cost of delays resulting from weather, road construction or acts of God. Upon advancement of deposit, the depositor agrees to be bound by all of the above stated terms and conditions.
Unless otherwise noted, all rates are per person based on double occupancy, and subject to adjustments without notice. Taxes and other applicable fees are additional.

We specialize in creating custom tours. Discuss your desires with our experienced Travel Experts to create an itinerary that suits you best. Package prices may vary based on product availability and applicable discounts.
To ensure you have an enjoyable trip, we suggest traveling light and with soft luggage. Although there is no limit for most hotels, Denali Backcountry Lodge and Kenai Fjords Wilderness Lodge enforce a luggage limit of one soft-sided bag (35lbs max) and one carry-on per person. Storage for lodge guests with excess bags is available at Denali Cabins and Kenai Fjords Tours at no charge. For other facilities, tours or activities, please check with our travel experts.
The Alaska Collection is pleased to work with the travel trade for FIT and Group travel.

Please contact us at info@alaskacollection.com or call 877-258-6877 for more information about becoming a partner.